Shipping policy
SHIPPING POLICY
Last updated: September 7, 2026
Moniralta, operated by MONIRALTA LLC, sells physical products through its online store.
ORDER PROCESSING
After an order is successfully placed, it will be prepared for shipment.
Processing times may vary depending on the product, order volume, destination and availability.
SHIPPING AND DELIVERY
Delivery times depend on the customer's location, shipping method, carrier and product availability.
Any delivery estimate shown on our website, checkout page or order confirmation is an estimate and is not guaranteed unless expressly stated otherwise.
Customers may receive order or shipping updates by email.
TRACKING
When tracking information is available, it may be provided by email or through the customer's order information.
Tracking information can sometimes take additional time to become active after a shipment is created.
DELIVERY DELAYS
Shipping may occasionally be affected by circumstances outside our reasonable control, including:
• Carrier delays
• Customs processing
• Weather conditions
• High order volumes
• Public holidays
• Transportation disruptions
• Incorrect or incomplete delivery information
We will make reasonable efforts to assist customers when a delivery issue occurs.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address when placing an order.
If you notice an error in your address, contact us immediately at:
contact@moniraltagroup.com
We cannot guarantee that an address can be modified after an order has been processed or shipped.
LOST OR MISSING ORDERS
If your tracking information indicates a delivery problem or your order has not arrived within the expected period, contact our support team with your order details.
We will review the shipment information and assist you where reasonably possible.
CUSTOMS AND IMPORT CHARGES
International orders may be subject to customs procedures, taxes, duties or other charges depending on the destination country.
Where applicable, these charges may be the responsibility of the customer unless otherwise stated during checkout.
CONTACT
MONIRALTA LLC
117 South Lexington Street Ste 100
Harrisonville, MO 64701
United States
Email: contact@moniraltagroup.com
Phone: +1 251 426 6887